Are you thinking of commissioning a special piece of jewellery or have your old jewellery redesigned and remodelled?
Alongside our ‘off the shelf’ jewellery and brands that we stock, we love to design and make specially commissioned pieces of jewellery.
The first step is to pop along to our shop or to have email Andrew who will guide you through the process. There is no charge for a design consultation or initial sketched ideas.
Before your consultation think about your requirements. These might include:
- What metal colour you would like
- What stones you would like
- Ring size or other dimensions if the item is for a gift
- An idea of your budget
- Deadline if applicable
- Whether you have any old jewellery or precious metals that you would like to be reused for sentimental or economic reasons or for it to be scrapped to offset the cost of the new commission
- Your taste in jewellery: Have a look through the designs on our website and identify your favorites or take a look on the Web for images
After your consultation Andrew will supply visuals or a silver mock-up of your design if required, the charge for this is refundable against your final order.
Once the final design has been agreed and you decide to go ahead with the commission we take a 50% deposit. Once you have paid the deposit it means that you have agreed to our terms and conditions (ask for more details). The balance of payment is due on collection.
If any changes to the design are required after this point they must be sent in writing as early as possible.
We look forward to creating a very special and unique piece for you.
Please note the following about delivery times and costs:
As we have many years experience as a jeweller and many happy customers, we often have a full order book! Each bespoke item presents new design challenges and every piece is made by hand to an exacting standard. These special items take time to create. Most commissions are completed within four weeks.
At busy times or for complicated designs or large orders this can be more. If you require your jewellery for a special date please make sure that you discuss this with a member of staff at the outset, it is possible to deliver more quickly on occasion.
We initially give an estimated cost. Each commissioned piece is a one-off; the cost of metal and other raw materials and processes can fluctuate. We therefore are unable calculate a final price until the deposit is paid or all aspects of the job have been agreed, whichever is the sooner.